Delivery
We ship Australia wide and internationally by Australia Post and DHL.
Free shipping on orders over $150 Australia wide. Orders are shipped Monday to Friday.Â
All orders are shipped with a tracking number.
Returns
Size exchange requests are subject to availability of stock. Should your size request be unavailable a refund will be provided.
Returns must be made within 30 days of the date of purchase, in as new condition with tags attached, unless faulty. Due to health regulations, we are unable to exchange or refund on any underwear, earring or alike purchases unless faulty within the warranty period. We recommend sending returns via registered post as we do not accept responsibility for lost items.
When goods are returned within warranty period, and the product is no longer available or repairable, The Wool Room will replace with equal or similar product and if not possible, offer a credit/refund at the current market value less our restocking fee solely at our discretion.
Bernadette Clark (Verified buyer) –
Great to use and to find a store that sells large metal crochet hooks instead of the plastic ones.
[...]Bernadette Clark (Verified buyer) –
Great service, it was good to find somewhere that sells large size crochet hooks that are not plastic.
[...]Malcolm Jamieson (Verified buyer) –
Great.
[...]Maria W. (Verified buyer) –
I am using this crochet hook to “darn” knitting holes and it is great, the new fuller handle makes it a lot more comfortable.
[...]Anne M. (Verified buyer) –
Easy to use
[...]Noleen C. (Verified buyer) –
I usually choose a different brand though was very pleased with this crochet hook.
[...]Andrew B. (Verified buyer) –
Comfortable and easy to use.
[...]