Jenny Krauss bags are designed to be lightweight, roomy, practical, and beautiful. The wool fabric is handwoven on simple looms and embroidered by the same artisans who make the belts. The leather straps are organically processed and dyed, using no harmful chemicals. Embroidered Canvas Bags are also fully lined, feature multiple internal pockets, a key finder and close with a magnetic snap.
Size exchange requests are subject to availability of stock. Should your size request be unavailable a refund will be provided.
Returns must be made within a month, in as new condition with tags attached, unless faulty. Due to health regulations, we are unable to exchange or refund on any underwear, earring or alike purchases unless faulty within the warranty period. We recommend sending returns via registered post as we do not accept responsibility for lost items.
When goods are returned within warranty period, and the product is no longer available or repairable, The Wool Room will replace with equal or similar product and if not possible, offer a credit/refund at the current market value less our restocking fee solely at our discretion.