Serpentina is handspun from handpainted merino tops, Serpentina is a truly artisanal product. Each skein is unique, and the colors are totally random — they will not stack or pool. The ultra-soft superwash merino in a quick-knit gauge calls for next-to-the-skin wear like cowls and hats
Size exchange requests are subject to availability of stock. Should your size request be unavailable a refund will be provided.
Returns must be made within a month, in as new condition with tags attached, unless faulty. Due to health regulations, we are unable to exchange or refund on any underwear, earring or alike purchases unless faulty within the warranty period. We recommend sending returns via registered post as we do not accept responsibility for lost items.
When goods are returned within warranty period, and the product is no longer available or repairable, The Wool Room will replace with equal or similar product and if not possible, offer a credit/refund at the current market value less our restocking fee solely at our discretion.